Police & Cyber Fraud Complaint

In today’s digital era, cyber frauds have become increasingly common, ranging from online banking scams, identity theft, OTP fraud, phishing emails, fake job offers, social media hacking, and e-commerce scams. Victims of such frauds often face financial losses, emotional distress, and privacy breaches. If you have encountered any form of online fraud, it is crucial to take prompt legal action.

You should first secure all available evidence like screenshots, bank transaction details, chat history, emails, and phone call logs. Immediately report the incident to your bank or the concerned platform and then file a complaint at your nearest police station or cyber crime cell. You can also lodge an official online complaint through the Government of India's portal: www.cybercrime.gov.in. Quick action within the first 24 hours of the fraud greatly increases the chances of recovering lost funds.

The complaint should include your name, contact information, a clear description of the incident, date and time, name of the app or website involved, transaction reference numbers, and any supporting evidence. Based on the nature of the crime, legal provisions under the Information Technology Act, 2000 and the Indian Penal Code (IPC) like Sections 420, 66C, 66D, and 507 may be applied. Once your complaint is filed, you will receive a complaint reference number for further follow-up.

You may also call the national cyber fraud helpline at 1930 for immediate support. In case of serious or sensitive matters such as blackmail, cyberstalking, threats, or harassment, legal professionals should be consulted to ensure proper representation. At Deenis Law Chamber, we assist victims with drafting cyber complaints, preparing documents, and taking legal steps to ensure justice and remedy.

Police & Cyber Fraud Complaint Process

  1. Identify the Fraud: Recognize the type of cyber fraud you've encountered—such as UPI/banking fraud, OTP scams, email phishing, social media hacking, or e-commerce fraud.
  2. Gather Evidence: Collect all related documents and digital proof, such as:
    • Screenshots of chat/emails/transactions
    • Bank transaction details
    • Caller numbers or fake links
    • Communication history with the scammer
  3. Inform Your Bank/Platform: Immediately inform your bank, wallet, or payment platform about the fraud. Block your account/card if needed.
  4. File Online Complaint: Visit the official portal cybercrime.gov.in and click on “File a Complaint.” Use your mobile number to register and submit a detailed complaint.
  5. Visit the Nearest Police Station (if needed): If the fraud is major or if you want to file an FIR, go to the nearest police station or Cyber Crime Cell. Carry your ID proof and printed complaint copy.
  6. Mention Legal Sections (optional): If you have legal help, mention relevant sections like IPC 420, IT Act 66C/66D in your complaint to strengthen it.
  7. Track Your Complaint: Once submitted, you will receive a complaint reference number. Use this to track your complaint status on the same portal.
  8. Seek Legal Help: If you're not receiving a response or action, consult a legal expert to file a formal complaint or escalate the matter through appropriate forums or courts.

Frequently Asked Questions (FAQs)

Immediately report the incident to your bank or platform provider. Then file a complaint at cybercrime.gov.in or call 1930. Preserve all digital evidence like messages, screenshots, and transaction IDs.

No. You can report cybercrimes online through the National Cyber Crime Reporting Portal. However, for FIR registration, especially in serious frauds, visiting the police station or cyber cell is recommended.

You can report child pornography and obscene content anonymously on the portal. However, for financial or identity fraud, personal details are required to process the complaint and take action.

It depends on the severity and complexity of the case. Preliminary response may take 24–72 hours if filed online. For financial fraud, quick action within the first 24 hours increases the chances of fund recovery.

Report the issue to the platform (like Facebook, Instagram, or WhatsApp) using their abuse tools. Simultaneously file a complaint on the national portal and keep a record of all interactions and screenshots.